Policies

Policies

Thank you for your Bliss Body Soul purchase! I hope you’re happy with your new Mala.

In order to keep your Mala in great condition, keep away from lotions, sunscreen and do not get wet.

Please keep in mind that these are meant for meditation and/or to honor your intentions. Necklaces and bracelets are not meant to be worn during your yoga practice however they can be kept close by as a reminder of your intention or personal mantra.

Over time, tassels may become crinkled. If this occurs, carefully hold tassel over steaming water and use your fingers to flatten it out again. This should do the trick!

Bracelets are pre-stretched; but still be careful when putting them on or taking them off. Roll them, as opposed to stretching them over an open hand.

Please remember to take care of such personal handmade items.

Bliss Body Soul
It is my honor to make something very personal to you, my customer. My intention is to provide you with a beautiful piece of jewelry that you can wear for a very long time. Below are a list of my shop policies that will hopefully create a fair and honorable relationship for years to come. If you have any questions about my policies, please feel free to contact me immediately as I am here to try my very best to get you what you need! Peace and love.

Returns
I will gladly accept returns within the first 7 days of delivery. Please contact me first to make sure that your jewelry can be returned. Custom orders cannot be returned and will be final sale.

If you are returning your jewelry, all shipping costs are the responsibility of the buyer.

A refund will only be processed once the jewelry is returned, inspected and determined to be undamaged and able to be resold. It must be returned within 7 days of initial delivery.

**Cancellations must be made within 24 hours of purchase

Repairs
Bliss Body Soul will happily repair any Mala necklace or bracelet, free of charge, within the first 30 days of purchase. Please however, read how to care for your mala. Shipping costs for any repairs is the responsibility of the buyer. If a repair is requested after the initial 30 days, a cost will be incurred. Contact the shop to determine the cost of the repair.

Exchanges
Bliss Body Soul does not accept any exchanges.
All items are shipped via USPS Priority Mail, tracking included. Please allow up to 5-7 business days for your item to be shipped.

Bliss Body Soul jewelry is handmade to order. Shipping time depends on inventory on hand, as well as availability of certain products and the current amount of orders being processed. Keep in mind, there is quite a lot of care put into the design and execution of your Mala.

Bliss Body Soul currently only ships within the United States, for international orders please contact us for shipping quotes.  
Our prices are listed in USD dollars and do not include taxes and shipping charges.

Sales tax will be added to any orders shipped within Connecticut.

Sales tax is NOT charged on orders being shipped outside of Connecticut.
Use of the Website—By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.

Trademarks—The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.

External links—External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.

Warranties—The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.

Disclaimer of liability—The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

Conflict of terms—If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.

Severability—Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

Applicable laws (choice of venue and forum)—Use of this website shall in all respects be governed by the laws of the state of Connecticut, U.S., regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the Connecticut courts located in Hartford County, Connecticut, shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.  
This privacy policy discloses the privacy practices for BlissBodySoul.com. This privacy policy applies solely to information collected by this web site. It will notify you of the following:

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates
Our Privacy Policy may change from time to time and all updates will be posted on this page.